Senior Operations Analytics & Process Improvement

CVS Health Corporation; Harrisburg (Dauphin County); On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Support Senior Analyst to strengthen Front-End Operations by delivering timely analytics and actionable insights. This role defines and tracks KPIs, supports reporting, and partners with leaders to drive sustainable improvements.

Based in a full-time capacity, this position emphasizes collaboration with cross-functional teams to optimize workflows and enhance patient experiences across Coram and CVS Health segments.

Qualifications

• 3+ years of experience in business analytics, operational analytics, or a related field.
• Experience in healthcare analytics or healthcare operations preferred.
• Strong analytical and reporting skills.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Provide timely visibility and analytical insight for assigned projects and initiatives.
• Develop and monitor KPIs and performance reporting at function and therapy levels.
• Partner with operations leadership to identify root causes and implement solutions.
• Support process improvements to optimize workflows and patient experience.

Skills

Business analytics

Operations analytics

Education

High School Diploma or GED

Bachelor Degree

Job description

CVS Health Corporation is seeking an Operations Support Senior Analyst to strengthen Front-End Operations by delivering timely analytics and actionable insights. This role defines and tracks KPIs, supports reporting, and partners with leaders to drive sustainable improvements.

Based in a full-time capacity, this position emphasizes collaboration with cross-functional teams to optimize workflows and enhance patient experiences across Coram and CVS Health segments.