Senior Operations Admin — Data, QA & Customer Support

Federal Express Corporation; North Charleston (SC); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Federal Express Corporation in North Charleston, SC is seeking a clerical and administrative professional to support hub and station operations, QA, and customer service. You will handle data entry, reporting, and respond to customer inquiries to help optimize delivery times.

The role emphasizes accurate data handling, timely communication, and coordination with management. A high school diploma and four years of related experience are required, with dock operations experience viewed favorably.

Formación

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; dock operations environment or distribution center setting preferred.
• Strong typing, data entry, and use of phone, copier, and fax proficiency.

Responsabilidades

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and/or enters data to support functional area.
• Compiles data and prepares regular and adhoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with BCSA audit data retrieval and review.

Conocimientos

Typing

Data entry

Phone handling

Microsoft Office

Customer service

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Federal Express Corporation in North Charleston, SC is seeking a clerical and administrative professional to support hub and station operations, QA, and customer service. You will handle data entry, reporting, and respond to customer inquiries to help optimize delivery times.

The role emphasizes accurate data handling, timely communication, and coordination with management. A high school diploma and four years of related experience are required, with dock operations experience viewed favorably.