Senior Ops Admin - Data, QA & Customer Support

Federal Express Corporation; Perrysburg (OH); Presencial; USD 24.000 - 34.000; A tiempo parcial

Descripción de la vacante

Federal Express Corporation seeks a part-time Operations Clerk to provide clerical support across hub and station areas, including linehaul and customer service. You will manage data entry, reporting, and frontline inquiries to help improve delivery times and service quality.

The role requires strong MS Office skills, 4+ years in a related field, and the ability to multitask in a fast-paced environment. Working hours include Tue-Sat 4am-10am with minimal travel.

Formación

• High school diploma or GED required.
• Four years of customer service or clerical experience required; dock or DC setting preferred.
• Proficiency in Microsoft Office and data entry.
• Good communication and organizational skills.

Responsabilidades

• Provide clerical support to management and operations (filing, photocopying, emailing, answering calls).
• Enter data and generate regular and ad hoc reports for management.
• Serve as frontline customer service and resolve inquiries and issues.
• Support audits and loss prevention activities; assist with address correction and tracking.
• Assist Linehaul with DOT documentation, IC settlements, and weekly metric reports.

Conocimientos

Typing

Data entry

Phone use

Copier / Fax

Microsoft Office

Web applications

Customer service

Time management

Organizational skills

Multitasking

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

Federal Express Corporation seeks a part-time Operations Clerk to provide clerical support across hub and station areas, including linehaul and customer service. You will manage data entry, reporting, and frontline inquiries to help improve delivery times and service quality.

The role requires strong MS Office skills, 4+ years in a related field, and the ability to multitask in a fast-paced environment. Working hours include Tue-Sat 4am-10am with minimal travel.