Senior Operations Admin: Data, QA & Customer Care

FedEx Corporation; Quincy (MA); On-site; USD 25,000 - 38,000; Part time

Benefits offered by this job

Part Time

Job summary

FedEx Corporation is hiring for a part-time clerical and customer service role supporting hub and station operations. The position handles data entry, reporting, and frontline customer inquiries to help maintain timely deliveries.

Ideal candidates will have four years of related experience, strong Microsoft Office skills, and the ability to multitask in a high-volume setting. Minimal travel is required, with pay transparency provided.

Qualifications

• Four (4) years customer service, clerical or related experience required.
• Experience in dock operations environment or distribution center setting preferred.
• Excellent data entry and typing skills; proficient with phone, copier, and fax.
• Strong ability to handle multiple tasks in a fast-paced environment and maintain accuracy.

Responsibilities

• Provide clerical support (photocopying, filing, faxing, emailing, phone duties).
• Enter and review data in systems and compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and documentation for BCSA and DOT compliance as needed.
• Support loss prevention by correcting addresses and ensuring proper packaging conditions.

Skills

Customer service

Data entry

Phone & office equipment

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is hiring for a part-time clerical and customer service role supporting hub and station operations. The position handles data entry, reporting, and frontline customer inquiries to help maintain timely deliveries.

Ideal candidates will have four years of related experience, strong Microsoft Office skills, and the ability to multitask in a high-volume setting. Minimal travel is required, with pay transparency provided.