Operations Admin II: Frontline Support & Data Clerk

FedEx Corporation; Kernersville (NC); Presencial; USD 21 000 - 29 000; Tempo integral

Resumo da oferta

FedEx Corporation is seeking an on-site Clerical/Administrative Associate to support hub and station operations, customer service, and data entry. You will handle archiving, reporting, and inquiries, ensuring accuracy and timely delivery.

Ideal candidates have 2+ years in clerical or customer service roles, strong MS Office skills, and the ability to multitask in a fast-paced environment. This role supports multiple operational areas and requires minimal travel.

Qualificações

• Two years of customer service, clerical or related experience required; dock operations or distribution center experience preferred.
• General business skills including typing, data entry, and use of phone, copier, and fax.
• Strong time management and attention to detail in a fast-paced environment.

Responsabilidades

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Review, research and enter data in various systems to support functional areas.
• Compile data and deliver regular and ad-hoc reports to management.
• Serve as frontline customer service to address inquiries and issue resolutions.
• Assist with audits and data retrieval for BCSA activities.
• Ensure timely delivery and loss prevention through address searches and package condition checks.
• Track metrics and prepare weekly reports for management review.
• Coordinate with ICs and Linehaul to process settlements and DOT documentation.

Conhecimentos

Customer service

Data entry

Typing

Multitasking

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

FedEx Corporation is seeking an on-site Clerical/Administrative Associate to support hub and station operations, customer service, and data entry. You will handle archiving, reporting, and inquiries, ensuring accuracy and timely delivery.

Ideal candidates have 2+ years in clerical or customer service roles, strong MS Office skills, and the ability to multitask in a fast-paced environment. This role supports multiple operational areas and requires minimal travel.