Senior Onsite POS Installer & Trainer

Eigen Development; Athens (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Shift4 is seeking an Onsite POS Installer, Associate to lead full POS system and peripheral installations at merchant locations. You will train clients, troubleshoot networks, and participate in enterprise projects, traveling locally and occasionally nationally.

A technical background, problem-solving skills, and customer service orientation are essential. Role requires lifting up to 50 pounds, driving, and flexible hours including early mornings, late nights, and weekends.

Qualifications

• 1+ year experience installing or supporting POS products.
• Technician background in network/computer troubleshooting or installation.
• Willingness to travel locally within 200 miles and nationally.
• Proficiency with hand tools and ability to lift up to 50 pounds.
• Strong customer service and problem-solving skills.
• Certifications such as CompTIA A+, Net+, MCP preferred.
• Bilingual English/Spanish is a plus.
• Bachelor's degree in a technical field preferred.

Responsibilities

• Install POS systems and peripherals at merchant locations.
• Survey sites and troubleshoot network or cabling issues.
• Test hardware/software and credit card processing.
• Provide merchant training and ensure post-install satisfaction.
• Document installations and capture photos.
• Support enterprise accounts under Tier 2/3 guidance.
• Travel locally up to 200 miles and nationally as needed.
• Maintain equipment inventory and submit monthly expenses.
• Participate in ongoing training of Shift4 product suite.
• Adhere to safe driving and transport guidelines.
• Work flexible hours, including on-call and weekends.

Skills

POS installation experience

Network troubleshooting

Hand tools & lifting up to 50 lbs

Customer service/tech support

Driving & travel flexibility

Bilingual English/Spanish

Strong communication & professionalism

Education

High school diploma or equivalent

Bachelor's degree in technical field

Tools

Microsoft Office Suite

Google Docs

Job description

Shift4 is seeking an Onsite POS Installer, Associate to lead full POS system and peripheral installations at merchant locations. You will train clients, troubleshoot networks, and participate in enterprise projects, traveling locally and occasionally nationally.

A technical background, problem-solving skills, and customer service orientation are essential. Role requires lifting up to 50 pounds, driving, and flexible hours including early mornings, late nights, and weekends.