Senior Onsite POS Installation Specialist

Eigen Development; New York (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

Shift4 is seeking an Onsite POS Installer, Associate to conduct complete POS installations at merchant locations, including hardware, software, network setup, and configuration. You will train customers on the POS ecosystem and participate in enterprise installations under supervision.

This role requires travel within 200 miles and occasional national trips, strong technical and interpersonal skills, and the ability to work flexible hours, including early mornings, late nights, and weekends as

Qualifications

• High school diploma or equivalent; technical degree preferred.
• At least 1 year of POS installation or support experience.
• Strong troubleshooting and hands-on hardware/software skills.
• Willingness to travel within 200 miles and occasional national travel.
• Excellent communication and customer-facing skills.

Responsibilities

• Perform complete POS installations, including hardware, software, network setup, and configuration.
• Conduct site surveys and troubleshoot network or cabling issues.
• Test hardware, software, and card processing with minimal remote support.
• Provide merchant training on POS systems and ensure satisfaction during and after installation.
• Document installations and provide photos of work performed.
• Travel locally within 200 miles and occasionally nationally for installations.
• Track and submit monthly expense reports.
• Adhere to safe driving practices and maintain reliable transportation.
• Work flexible hours, including on‑call, early mornings, late nights, and weekends as required.

Skills

POS installation

Troubleshooting

Customer service

Training

Documentation

Driving

Travel readiness

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Bachelor’s degree in a technical field

Tools

Microsoft Office

Google Docs

Hand tools

CompTIA A+ / Net+ / MCP (preferred)

Job description

Shift4 is seeking an Onsite POS Installer, Associate to conduct complete POS installations at merchant locations, including hardware, software, network setup, and configuration. You will train customers on the POS ecosystem and participate in enterprise installations under supervision.

This role requires travel within 200 miles and occasional national trips, strong technical and interpersonal skills, and the ability to work flexible hours, including early mornings, late nights, and weekends as