Senior Onsite IT Support Technician - Healthcare

Palomar UC San Diego Health; Escondido (CA); On-site; USD 39,000 - 58,000; Full time

Job summary

Palomar UC San Diego Health is hiring an Onsite Support Tech III to deliver day-to-day desktop support for desktops, laptops, tablets, printers, and mobile devices in Escondido, CA. The role requires a Bachelor’s degree with 5+ years of customer support experience, preferably in healthcare IT settings, and a valid driver’s license.

It is an onsite position under Palomar Health policies. The technician will install, configure, and update software, troubleshoot issues, coordinate upgrades, and

Qualifications

• Minimum education: Bachelor’s Degree or equivalent.
• Preferred: STEM degree.
• Minimum experience: 5 years direct customer support.
• Healthcare experience preferred: 7+ years in healthcare IT support.

Responsibilities

• Provide desktop, laptop, and mobile device support.
• Troubleshoot hardware and software issues and document resolutions.
• Install, configure, and update end-user software.
• Assist with equipment moves, adds and changes for end users.

Skills

MS Windows

Excel

Access

Word

PowerPoint

Internet

Email

Education

Bachelor's degree

STEM preferred

Job description

Palomar UC San Diego Health is hiring an Onsite Support Tech III to deliver day-to-day desktop support for desktops, laptops, tablets, printers, and mobile devices in Escondido, CA. The role requires a Bachelor’s degree with 5+ years of customer support experience, preferably in healthcare IT settings, and a valid driver’s license.

It is an onsite position under Palomar Health policies. The technician will install, configure, and update software, troubleshoot issues, coordinate upgrades, and