Senior Onsite Desktop Support — Edenton, NC (Travel)

accel bi corporation; Edenton (NC); On-site; USD 65,000 - 70,000; Full time

Job summary

accel bi corporation seeks an experienced Desktop Support Specialist for a long-term onsite opportunity in Edenton, NC and surrounding counties. This role requires 7+ years of desktop support/IT experience and daily onsite work.

You will install, image, and deploy end-user devices, support printers and peripherals, manage Active Directory and Citrix accounts, and coordinate with network/infrastructure teams while traveling to multiple locations as needed.

Qualifications

• 7+ years of desktop/IT support experience.
• Experience with imaging and deployment of devices.
• Strong hardware, software, and networking knowledge.
• Active Directory, Email, Citrix, and account administration experience.
• Excellent customer service and troubleshooting abilities.
• Willingness to travel to multiple locations.

Responsibilities

• Provide onsite technical and desktop support.
• Install, image, and deploy end-user devices.
• Support printers, peripherals, software, and network connectivity.
• Perform user profile and data migrations.
• Maintain documentation and procedures.
• Coordinate with application, network, and infrastructure teams.
• Assist with security/compliance and field projects.

Skills

Desktop support

Active Directory

Citrix

Printer setup

Networking

Customer service

Data migration

Documentation

Travel to locations

Software troubleshooting

Job description

accel bi corporation seeks an experienced Desktop Support Specialist for a long-term onsite opportunity in Edenton, NC and surrounding counties. This role requires 7+ years of desktop support/IT experience and daily onsite work.

You will install, image, and deploy end-user devices, support printers and peripherals, manage Active Directory and Citrix accounts, and coordinate with network/infrastructure teams while traveling to multiple locations as needed.