Senior Onsite AV Technician | Event & System Support

AVI-SPL; Charlotte (NC); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays and personal days

Training and development opportunities

Job summary

AVI-SPL is seeking an Onsite Maintenance Technician to deliver world-class AV support at customer sites. You’ll work with customers, management, and global support teams to ensure systems are installed, tested, and maintained to the highest standards.

The role requires strong troubleshooting, hands-on hardware skills, and the ability to train clients when needed. Expect travel to client sites and a focus on safe, professional service.

Qualifications

• Must communicate effectively with employees, customers, and colleagues.
• Able to use hand and power tools safely and efficiently.
• Able to work independently and meet deadlines.
• Advanced computer knowledge (Windows/Mac).
• Knowledge of signal flow for audio, video, and control.
• Valid Driver’s License with acceptable MVR.
• Minimum high school diploma or equivalent.
• Flexibility to work after hours and weekends.
• White Glove Service: provide high-level executive support in a corporate setting.
• Strong troubleshooting across AV and networking systems.
• Committed to exceptional customer service for corporate clients.
• Proficient with Logitech systems setup/configuration.
• Experience with Extron NAV deployments and troubleshooting.
• Proficient with Crestron setup/configuration.
• Networking setup: LAN/WAN, VLANs.
• Experience with Tricaster, PTZ cameras, audio console, and DMX lighting.
• Video wall experience with Planar/Christie/Barco/Daktronics/Samsung.

Responsibilities

• Setup and breakdown of conference spaces to meet event needs.
• Perform preventive maintenance to ensure technology works as designed.
• Clean AV equipment including cameras, monitors, and fans.
• Document job site activities and provide client training as needed.
• Provide timely support: meetings, non-complex AV components, video/audio recording.
• Collaborate with internal/external teams professionally.
• Adhere to local safety standards for site duties.
• Setup, operate and troubleshoot AV systems.
• Travel to various job sites as required.

Skills

Communication

Tools handling

Independent work

WIN/Mac proficiency

Signal flow knowledge

Valid driver's license

High school diploma

After-hours/weekend availability

Climbing/lifting

White Glove service

Troubleshooting

Customer service

Logitech systems

Extron NAV

Crestron systems

Networking (LAN/WAN)

Video wall experience

Education

High School Diploma or equivalent

Formal Electronics education (preferred)

Tools

Logitech systems

Extron NAV

Crestron systems

Tricaster switcher

Video wall vendors (Planar/Barco/Daktronics)

Networking hardware

Job description

AVI-SPL is seeking an Onsite Maintenance Technician to deliver world-class AV support at customer sites. You’ll work with customers, management, and global support teams to ensure systems are installed, tested, and maintained to the highest standards.

The role requires strong troubleshooting, hands-on hardware skills, and the ability to train clients when needed. Expect travel to client sites and a focus on safe, professional service.