Onsite AV Support Technician II - Field & Training

AVI-SPL; Los Angeles (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Dynamic company culture

Training and development opportunities

Job summary

AVI-SPL is seeking an Onsite Maintenance Technician to deliver on-site AV support for customers, coordinating with management, Global Helpdesk and SIG teams to ensure a world-class customer service experience.

Travel to customer sites, perform preventive maintenance, operate and troubleshoot AV systems, maintain site documentation, and train clients on AV technology while adhering to safety standards.

Qualifications

• Excellent communication with customers and colleagues.
• Safe use of hand and power tools, including soldering/crimping.
• Ability to work independently and meet deadlines.
• Intermediate computer knowledge.
• Knowledge of basic signal flow for audio, video and control.
• Valid driver’s license and MVR as per AVI-SPL standards.
• Minimum high school diploma or equivalent.
• 1–3 years of AV integration experience preferred.

Responsibilities

• Set up and break down conference spaces for events.
• Perform preventative maintenance on customer AV spaces and hardware.
• Clean AV equipment including lenses, monitors and fans.
• Document job sites and provide client training on AV tech as needed.
• Provide timely support and install non-complex AV components.
• Collaborate with internal and external teams professionally.
• Adhere to local safety standards for site duties.
• Set up, operate and troubleshoot audio/video systems.
• Travel to various job sites as required.

Skills

Communication

Tools handling

Independent work

Computer literacy

Signal flow

Driver's license

HS diploma

A/V integration

Education

High School Diploma

Electronics education

Tools

AMX Intro to Networking for AV Professionals

Crestron Professional Installation

Exton AV Associate Certification

AVIXA Quick Start to the Audio-Visual Industry

AVIXA CTS General Certification

Job description

AVI-SPL is seeking an Onsite Maintenance Technician to deliver on-site AV support for customers, coordinating with management, Global Helpdesk and SIG teams to ensure a world-class customer service experience.

Travel to customer sites, perform preventive maintenance, operate and troubleshoot AV systems, maintain site documentation, and train clients on AV technology while adhering to safety standards.