Senior Omnichannel Talent Strategist

QVC; West Chester (Chester County); Hybrid; USD 120,000 - 190,000; Full time

Job summary

QVC Group seeks a Senior Manager of Omnichannel Talent to define and execute a comprehensive talent strategy across livestreaming, social media, and digital commerce. You will lead recruitment, onboarding, coaching, performance management, and retention for hosts, creators, and brand ambassadors while aligning with revenue and audience growth goals.

Based in a hybrid role, you will be onsite at our West Chester headquarters several days per month and collaborate with cross-functional teams

Qualifications

• 8+ years of experience in live commerce, influencer marketing, or omnichannel retail.
• 2+ years of experience with TikTok Shop Partnership (TSP) with direct platform access.
• Experience in broadcast media, content production, and creator management.

Responsibilities

• Develop and execute an omnichannel talent strategy that aligns with growth and engagement goals.
• Build and manage a pipeline of hosts, creators, influencers, and brand ambassadors.
• Recruit, onboard, coach, and develop livestream talent.

Skills

Livestream talent management

Influencer marketing

Omnichannel retail

Leadership

Contract negotiations

Vendor management

Data-driven decision making

Team building

Education

Bachelor's degree in communications, business, marketing

Tools

TikTok Shop Platform

YouTube Live

Instagram Live

Facebook Live

Amazon Live

Job description

QVC Group seeks a Senior Manager of Omnichannel Talent to define and execute a comprehensive talent strategy across livestreaming, social media, and digital commerce. You will lead recruitment, onboarding, coaching, performance management, and retention for hosts, creators, and brand ambassadors while aligning with revenue and audience growth goals.

Based in a hybrid role, you will be onsite at our West Chester headquarters several days per month and collaborate with cross-functional teams