Senior Office Specialist: Admissions Document Lead

Arizona State University; Tempe, Northern (AZ, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Reduced tuition benefits

Wellness program

Job summary

Arizona State University is seeking an Office Specialist Senior in Tempe to support Admission Services and the Document Management Team. You will supervise student staff, assist with training and hiring, and ensure timely processing of admission documents including transcripts and related materials.

The role emphasizes leadership, policy application, and cross-department coordination in a fast-paced environment, with a focus on accuracy and service excellence.

Qualifications

• High School Diploma and two years’ experience in the area or an equivalent combination of experience and training.
• Experience with Microsoft Office Suite, especially Excel.
• Ability to lead and work with diverse teams.
• Experience in admissions or document management is preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Examines and evaluates foreign and domestic academic documents.
• Supervises student workers, verifiers, and temporary staff.
• Assists with training and hiring of staff and ongoing development.
• Applies department policies, researches information, and clarifies policy where needed.
• Coordinates data collection, analysis and timely processing of documents.

Skills

Communication skills

Supervisory practices

Team leadership

Problem solving

Time management

Adaptability

Education

High School Diploma

Tools

Excel

PeopleSoft

Salesforce

AppXtender

Raptor

Onbase

Job description

Arizona State University is seeking an Office Specialist Senior in Tempe to support Admission Services and the Document Management Team. You will supervise student staff, assist with training and hiring, and ensure timely processing of admission documents including transcripts and related materials.

The role emphasizes leadership, policy application, and cross-department coordination in a fast-paced environment, with a focus on accuracy and service excellence.