Student Accounts Specialist

Arizona State University; Tempe (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Arizona State University is seeking a Student Account Representative in the ASU Student Business Services department on Tempe campus. The role focuses on providing courteous financial accounting assistance to students regarding account status, with duties spanning in-person, email, and phone interactions.

Qualifications include a high school diploma and 3 years of relevant experience; familiarity with Microsoft Office and PeopleSoft is preferred.

Qualifications

• High School Diploma or equivalent with 3 years of relevant experience.
• Experience in financial accounting and customer service beneficial.
• Experience with accounting reporting and reconciliation desired.

Responsibilities

• Provide courteous financial accounting assistance to students via in-person, email, and phone.
• Process transactions including waivers, charges, and credits on student accounts.
• Prepare reconciliations and reports using PeopleSoft, MyASU, and Microsoft Office.
• Respond to student inquiries and develop correspondence for account issues.

Skills

Customer service

Attention to detail

Communication skills

Microsoft Office

PeopleSoft

Report preparation

Education

High School Diploma

Tools

Microsoft Office

PeopleSoft

Job description

Arizona State University is seeking a Student Account Representative in the ASU Student Business Services department on Tempe campus. The role focuses on providing courteous financial accounting assistance to students regarding account status, with duties spanning in-person, email, and phone interactions.

Qualifications include a high school diploma and 3 years of relevant experience; familiarity with Microsoft Office and PeopleSoft is preferred.