Senior OBT Implementation Lead - Remote & Equity

Engine; Oregon; Hybrid; USD 185,000 - 210,000; Full time

Benefits offered by this job

Equity

Hybrid-hub model

Bonuses or commissions

Job summary

Engine is seeking a Senior Lead OBT Implementation Manager to own end-to-end deployment for TMCs, from signed agreement to live booking. You’ll configure agencies, train agents, and manage timelines across multiple activations, setting the standard for future hires.

You’ll lead GDS readiness, scope integrations, and collaborate with Product and Engineering to triage defects, while building reusable playbooks and collateral for scale.

Qualifications

• 7+ years in implementation, onboarding, or customer success, including time at a TMC or travel tech.
• Hands-on GDS experience with Sabre, Travelport, or Amadeus.
• Experience administering or supporting an online booking tool (e.g., Concur, Deem, Spotnana).

Responsibilities

• Lead TMC implementations end to end: kickoff, discovery, project plan, go-live, and 30-day stabilization.
• Configure platform for each TMC and its clients: travel policy, approvals, profiles, rates, and content rules.
• Own GDS readiness across Sabre, Travelport, and Amadeus: setup, queue placement, profile sync, ticketing, mid-office handoff.

Skills

Implementation leadership

GDS experience

Online Booking Tools

Client onboarding

Written communication

Mentoring implementers

AI documentation

Tools

Sabre

Travelport

Amadeus

Concur/Deem/Spotnana

Job description

Engine is seeking a Senior Lead OBT Implementation Manager to own end-to-end deployment for TMCs, from signed agreement to live booking. You’ll configure agencies, train agents, and manage timelines across multiple activations, setting the standard for future hires.

You’ll lead GDS readiness, scope integrations, and collaborate with Product and Engineering to triage defects, while building reusable playbooks and collateral for scale.