Senior Observability Architect & Platform Lead

Carrier; Florida; Vor Ort; USD 96.000 - 192.000; Vollzeit

Benefits dieser Stelle

Health Care Benefits: Medical, Dental,

Retirement Benefits

Paid time off and leave

Zusammenfassung

Carrier Global Corporation seeks an experienced senior observability and reliability specialist to lead enterprise observability initiatives across cloud and on-prem environments. You will architect standards, drive OpenTelemetry and AIOps adoption, and ensure scalable, cost-efficient telemetry across teams.

This role collaborates with North America, Europe, and Asia teams, mentoring engineers, aligning RBAC and data governance, and pushing proactive, predictive operations while maintaining

Qualifikationen

• 7+ years of experience in observability, monitoring, APM, SRE, DevOps, platform engineering, or related professional experience.
• 7+ years of experience designing, implementing, operating, and maintaining enterprise-scale observability platforms using observability-as-code, monitoring-as-code, infrastructure-as-code, GitOps, and CI/CD practice.

Aufgaben

• Serve as the senior SME for enterprise observability, defining architectures, standards, integration patterns, and reusable solutions.
• Design and optimize observability across cloud, on-prem infrastructure, networks, Kubernetes, containers, applications, APIs, databases, middleware, and enterprise platforms.
• Standardize metrics, logs, traces, events, topology, dashboards, alerting, instrumentation, and service health.
• Provide technical leadership for LogicMonitor, Splunk, OpenTelemetry, Grafana, Prometheus, Tempo, VictoriaMetrics, Loki, and related technologies.
• Lead OpenTelemetry adoption, including instrumentation, collectors, telemetry pipelines, distributed tracing, context propagation, and vendor-neutral standards.
• Design telemetry pipelines that route metrics, logs, and traces across multiple platforms.
• Develop API-driven and Observability-as-Code capabilities for onboarding, configuration, validation, and lifecycle management.
• Establish governance for RBAC, telemetry standards, alerting, retention, integrations, configuration management, and data lifecycle.
• Improve observability coverage, telemetry quality, scalability, reliability, performance, and cost efficiency.
• Drive automation and self-service through APIs, Infrastructure-as-Code, CI/CD, GitOps, and reusable observability pattern.
• Integrate Edwin AI and AIOps capabilities for anomaly detection, event correlation, root-cause analysis, investigation, and operational intelligence.
• Connect metrics, logs, traces, events, topology, CMDB, service ownership, and operational context to deliver end-to-end visibility.
• Establish reliability standards including SLIs, SLOs, error budgets, monitoring coverage, alert quality, MTTD, and MTTR.
• Reduce alert fatigue through intelligent correlation, dynamic thresholds, suppression, automation, and event-management practices.
• Evaluate eBPF, continuous profiling, Kubernetes observability, dependency mapping, and auto-instrumentation.
• Advance operations from reactive monitoring toward proactive and predictive operations.
• Collaborate with engineering and operations teams across North America, Europe, and Asia.
• Lead architecture reviews, platform evaluations, workshops, and technical working sessions.
• Influence observability strategy and standards across teams without direct authority.
• Mentor engineers and promote observability, SRE, and reliability best practices.
• Evaluate emerging technologies and recommend adoption based on interoperability, scalability, business value, and cost.
• Translate strategy into standards, reference architectures, and reusable implementation patterns.

Kenntnisse

Observability

SRE

DevOps

Automation

OpenTelemetry

Ausbildung

Bachelor’s Degree

Tools

Grafana

Prometheus

OpenTelemetry

Loki

Tempo

Jobbeschreibung

Carrier Global Corporation seeks an experienced senior observability and reliability specialist to lead enterprise observability initiatives across cloud and on-prem environments. You will architect standards, drive OpenTelemetry and AIOps adoption, and ensure scalable, cost-efficient telemetry across teams.

This role collaborates with North America, Europe, and Asia teams, mentoring engineers, aligning RBAC and data governance, and pushing proactive, predictive operations while maintaining