Senior Observability Architect - Grafana Cloud & Hybrid

Capgemini

New York (NY)

Hybrid

USD 115,000 - 180,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

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Retirement benefits

Job summary

Tundra Technical Solutions in the United States is seeking a Senior Observability Architect to lead platform modernization, Grafana Cloud migration, and an enterprise observability strategy across hybrid cloud environments.

You will provide servant leadership to Operations and Production Support, own end-to-end design with SLOs, and drive reliability improvements while ensuring production readiness and scalable telemetry across AWS and on-premises systems.

Qualifications

Lead observability strategy and architecture.
Experience with enterprise-scale telemetry.

Responsibilities

Lead observability strategy, architecture, and operational excellence initiatives.
Provide servant leadership to Operations and Production Support teams.
Own end-to-end design across all layers; define standards, SLOs, signal model.
Drive continuous improvement programs focused on reliability, system health, and MTTR reduction.
Ensure operational readiness and supportability of all platform changes before production deployment.
Mature the enterprise observability platform and lead migration from New Relic to Grafana Cloud at scale.
SLO/SLI design, anomaly detection (Sift), predictive alerting.
Design observability standards for AWS and on-premises hybrid environments.
Standardize telemetry collection using Grafana Alloy and OpenTelemetry.
Develop enterprise monitoring, logging, tracing, dashboarding, and alerting frameworks.
Architect solutions leveraging Grafana Mimir, Loki, Tempo, IRM, and Grafana Cloud.
Define instrumentation patterns and validated templates for infrastructure, applications, and distributed services.
Design dashboards, alerts, service health views, SLIs, SLOs, and error-budget monitoring.
Ensure telemetry quality, scalability, and governance across the organization.
Own production support intake, triage, escalation, and stakeholder communications.
Validate monitoring, alerting, logging, and support coverage prior to go-live.
Coordinate incident response, root cause analysis, and service restoration activities.
Improve Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
Create, maintain, and continuously improve Tier 2 and Tier 3 runbooks.
Develop onboarding documentation, templates, and operational standards.
Partner with support teams to ensure consistent observability adoption and execution.