Senior NOC Lead: VOIP, SD-WAN & High-Availability Networks

Granite Telecommunications, LLC.; Maplewood (NJ); Sur place; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Résumé du poste

Granite Telecommunications, LLC. is seeking an experienced NOC Technician/Leader to monitor, maintain, and optimize our nationwide network infrastructure from our New Jersey location.

You will drive incident response, lead operational excellence, and coordinate with engineering and executive teams to ensure peak uptime. The ideal candidate has 8+ years in network operations or telecom leadership, deep VOIP/SIP, SD-WAN, DIA, and broadband expertise, and a proven ability to manage

Qualifications

• 8+ years in network operations or telecom leadership.
• mastery of VOIP/SIP, SD-WAN, DIA, EPIK, and broadband technologies.
• Deep understanding of network security frameworks and enterprise architecture.
• Proven leadership in high-availability network environments.
• Strong communication and stakeholder management skills.

Responsabilités

• Serve as the technical lead for the NOC, driving innovation and operational excellence.
• Define and enforce best practices for network monitoring, incident response, and escalation.
• Lead strategic initiatives to enhance VOIP, SD-WAN, and broadband service delivery.
• Act as a liaison between NOC, engineering, and executive leadership.
• Oversee vendor relationships and SLA compliance.
• Mentor and develop career paths for NOC staff across all levels.

Connaissances

VOIP/SIP

SD-WAN

Broadband

Network security

Enterprise architecture

Leadership

Communication

Description du poste

Granite Telecommunications, LLC. is seeking an experienced NOC Technician/Leader to monitor, maintain, and optimize our nationwide network infrastructure from our New Jersey location.

You will drive incident response, lead operational excellence, and coordinate with engineering and executive teams to ensure peak uptime. The ideal candidate has 8+ years in network operations or telecom leadership, deep VOIP/SIP, SD-WAN, DIA, and broadband expertise, and a proven ability to manage