Senior NOC Engineer – Tier III (Remote)

Vero Networks; Tulsa (OK); Remoto; USD 120.000 - 180.000; Tempo integral

Resumo da vaga

Vero Networks is seeking a seasoned NOC Engineer – Tier III to ensure reliability, performance, and uptime across national fiber and IP transport systems. You will lead advanced troubleshooting, mentor junior NOC staff, and coordinate across engineering, operations, and vendors.

The role emphasizes hands-on diagnostics, incident leadership, and change management to minimize service impact. A strong background in IP/MPLS, fiber, and multi-vendor environments is essential.

Qualificações

• 8–10+ years in network operations or telecommunications.
• Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet).
• Hands‑on experience with: Juniper (Junos), Cisco, and MikroTik.
• Calix XGS-PON and access/aggregation network management systems.
• Fixed wireless and LTE platforms such as Cambium, Telrad, or similar.
• Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent).
• Strong understanding of network monitoring, alerting, and telemetry tools.
• Proven ability to lead technical responses during major incidents and guide NOC teams through resolution.
• Bachelor’s degree in computer science, IT, or equivalent experience preferred.

Responsabilidades

• Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services.
• Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution.
• Coordinate escalations with internal engineering, field operations, and external vendors.
• Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems.
• Conduct proactive network performance analysis, capacity planning, and optimization.
• Provide Tier III technical support to internal teams and mentor Tier I/II NOC personnel.
• Oversee change management, upgrades, and maintenance windows to minimize service impact.
• Maintain detailed documentation, runbooks, and process improvements for network operations.
• Ensure SLA adherence, service availability, and MTTR targets are consistently achieved.

Conhecimentos

IP networking

Fiber transport

NOC operations

Scripting (Python)

Network monitoring

Incident leadership

Formação

Bachelor’s degree in computer science or equivalent

Ferramentas

Juniper (Junos)

Cisco

MikroTik

Calix XGS-PON

Network management systems

Telemetry tools

Descrição da vaga

Vero Networks is seeking a seasoned NOC Engineer – Tier III to ensure reliability, performance, and uptime across national fiber and IP transport systems. You will lead advanced troubleshooting, mentor junior NOC staff, and coordinate across engineering, operations, and vendors.

The role emphasizes hands-on diagnostics, incident leadership, and change management to minimize service impact. A strong background in IP/MPLS, fiber, and multi-vendor environments is essential.