Senior New Equipment Projects Lead

Otis Elevator Company; Chicago (IL); Hybrid; USD 138,000 - 191,000; Full time

Benefits offered by this job

401(k) match

Paid vacation

Company holidays

Sick leave

Life insurance

Disability coverage

Voluntary benefits

Tuition reimbursement

Performance bonus

Job summary

Otis Elevator Company in Chicago seeks a Lead Project Manager to direct a team of New Equipment project managers, ensuring delivery excellence from award to installation and handover. You will drive efficiency, manage budgets, and maintain customer satisfaction across complex elevator projects.

You will work with cross-functional teams, vendors, and regulators to align scope, schedule, and costs, while coaching staff and ensuring EH&S compliance across projects.

Qualifications

• Bachelor’s degree preferred
• 5+ years in project management with field-level teams
• Strong project management experience required
• Excellent written and verbal communication with internal and external stakeholders
• Self-motivated with ability to manage multiple direct reports
• Strong leadership with organizational, time management, and goal-oriented focus
• Knowledge of EH&S policies and procedures
• 5+ years of elevator industry experience or leadership in construction/modernization projects preferred
• Ability to travel up to 20%

Responsibilities

• Lead a team of New Equipment project managers and focus on driving efficiency, cost containment, and customer satisfaction.
• Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service.
• Ensure adherence to the New Equipment Sales Installation Processes and verify timely execution of deliverables, and work with general managers to drive the weekly SIP meetings.
• Review awarded projects, triage, and distribute amongst team to ensure proper project loading.
• Monitor project metrics for respective group, and work with general managers to develop action plans as needed.
• Oversight of contract activities from the project award stage to completion of the elevator and escalator installation and/or related equipment and provide a progress review of projects to ensure that contract documents are consistent with the required scope of the project.
• Communicate directly with multiple representatives of the consultants, general contractors, owners, building managers, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment.
• Collaborate with the internal sales staff, New Equipment superintendents and senior leadership to ensure a successful project from both the financial and customer perspectives.
• Conduct job site visits and attend customer meetings as needed.
• Oversee customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFI’s and optimizing change order opportunities, as well as maximizing project cash coverage.
• Ensure kick off meetings and target hours are assigned prior to start of the project.
• Provide on-going training, development, and leadership to the New Equipment project management team.
• Consult with the regional New Equipment operational leaders, superintendents, mechanics and adjusters regarding problems encountered with product performance.

Skills

Management experience

Project management

Communication skills

Leadership

Multitasking

EH&S knowledge

Travel willingness

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Project

Job description

Otis Elevator Company in Chicago seeks a Lead Project Manager to direct a team of New Equipment project managers, ensuring delivery excellence from award to installation and handover. You will drive efficiency, manage budgets, and maintain customer satisfaction across complex elevator projects.

You will work with cross-functional teams, vendors, and regulators to align scope, schedule, and costs, while coaching staff and ensuring EH&S compliance across projects.