Senior Neurosurgery Practice Lead (Hybrid)

The General Hospital Corporation; Boston (MA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical, dental, vision coverage

403(b) retirement plan

Tuition reimbursement

MBTA pass benefit

Career growth in senior admin role

Job summary

Mass General Brigham's Neurosurgery department seeks a Senior Practice Assistant to support scheduling, registration, and billing in a busy neurosurgical clinic. The role emphasizes patient-centered service, complex administrative functions, and leadership support for junior staff.

The position offers a hybrid work arrangement, competitive benefits, and advancement opportunities within a renowned academic medical center focused on exceptional patient care and groundbreaking research.

Qualifications

• Bachelor's equivalent not required but strong admin experience preferred.
• Experience in a healthcare setting is a plus.
• Proficient in Microsoft Office and electronic medical records.

Responsibilities

• Coordinate patient appointments and scheduling; manage daily calendar.
• Handle patient inquiries and routine/complex administrative requests.
• Process billing forms and ensure accurate documentation in EMR.
• Serve as a Super User for scheduling, registration, and billing systems; train colleagues.
• Provide guidance to junior staff and support daily practice operations.
• Collaborate with surgeons, clinical teams, and admin staff to ensure smooth patient flow.

Skills

Communication

Customer service

Organization

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mass General Brigham's Neurosurgery department seeks a Senior Practice Assistant to support scheduling, registration, and billing in a busy neurosurgical clinic. The role emphasizes patient-centered service, complex administrative functions, and leadership support for junior staff.

The position offers a hybrid work arrangement, competitive benefits, and advancement opportunities within a renowned academic medical center focused on exceptional patient care and groundbreaking research.