Senior Neurology Scheduling & Access Specialist

Geisinger; Danville (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Tuition reimbursement

Job summary

Geisinger is seeking an experienced Scheduling Services professional to manage patient appointments across the system, aligning physician scheduling guidelines with patient preferences using various communication channels.

The role requires a High School Diploma or GED with at least 2 years of related experience; an Associate’s Degree is preferred. The position emphasizes accuracy, collaboration, and patient‑centered service in a fast‑paced environment.

Qualifications

• High School Diploma or GED - Required; Associate’s Degree - Preferred.
• Minimum of 2 years related work experience (Required).

Responsibilities

• Provides appointment scheduling services to patients and referring physician offices by matching scheduling guidelines with patient preferences using technology.
• Collects and maintains accurate basic patient information relating to registration and insurance in HIPAA compliance.
• Facilitates multi‑channel communications among patients, physicians, clinical staff, outreach sites, and internal departments.
• Schedules patient appointments system wide for providers including specialty and ancillary services.
• Coordinates and completes accurate basic registration, demographic and insurance information for timely payments.
• Collaborates with Clinic Operations to ensure requests are satisfied within the time frame specified.

Skills

Clerical

Customer Service

Interpersonal Skills

Medical Records

Multitasking

Independent Work

Education

High School Diploma or GED

Associate’s Degree preferred

Tools

Medical Records Systems

Job description

Geisinger is seeking an experienced Scheduling Services professional to manage patient appointments across the system, aligning physician scheduling guidelines with patient preferences using various communication channels.

The role requires a High School Diploma or GED with at least 2 years of related experience; an Associate’s Degree is preferred. The position emphasizes accuracy, collaboration, and patient‑centered service in a fast‑paced environment.