Patient Access Scheduler – Coordinate Appointments & Prep

Geisinger; Danville (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits from day one

401(k) with Geisinger contributions

Tuition reimbursement up to $5,000 per

Job summary

Geisinger Cancer Center Knapper Clinic in Danville, VA is seeking an appointment scheduling specialist to match physician guidelines with patient preferences using our scheduling system. You will collect basic patient information in line with HIPAA and coordinate multi-channel communications among patients, physicians, clinical staff, and outreach sites to serve needs.

Requires at least 1 year of related work experience, a high school diploma or GED, and preferably an associate degree in

Qualifications

• High School Diploma or GED required.
• Associate’s Degree in Business Administration/Management preferred.
• Minimum 1 year related work experience required.

Responsibilities

• Schedules patient appointments system wide for providers including specialty and ancillary services.
• Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.
• Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely payment while scheduling.
• Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with guidelines.
• Processes requests for referrals and obtains referrals for physician offices as required.
• Answers patient and referring physician questions pertaining to appointment status.
• Coordinates the hold and release of template slots for requests to occur within weeks.
• Facilitates physician to physician or department contact.

Skills

Communication

Computer Literacy

Customer Service

Education

High School Diploma or GED

Associate’s Degree-Business Administration/Management

Job description

Geisinger Cancer Center Knapper Clinic in Danville, VA is seeking an appointment scheduling specialist to match physician guidelines with patient preferences using our scheduling system. You will collect basic patient information in line with HIPAA and coordinate multi-channel communications among patients, physicians, clinical staff, and outreach sites to serve needs.

Requires at least 1 year of related work experience, a high school diploma or GED, and preferably an associate degree in