Senior Network Support Engineer - InfiniBand & HPC

NVIDIA; Germany (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

NVIDIA is seeking a Senior Network Engineer to support InfiniBand and Ethernet fabrics in demanding data centre, AI, storage, and HPC environments. You will collaborate with Engineering, Marketing, and Support to resolve complex issues and deliver high customer satisfaction.

You will work on troubleshooting, design, and deployment of fabric topologies, subnet management, and RDMA/GPUDirect RDMA features while communicating clearly with customers and partners.

Qualifications

• B.Sc. in Computer Science, Software Engineering, or Electrical Engineering, or equivalent experience.
• 5+ years providing customer support for hardware & software products.
• Hands-on InfiniBand experience or deep Ethernet/RDMA expertise with ramp to InfiniBand.
• Strong LAN switching/routing knowledge (STP, MSTP, MLAG, VPC, VRRP, LACP) and IP routing (OSPF, BGP, PIM).
• Linux, scripting, and automation with Ansible.

Responsibilities

• Tier 3 support for InfiniBand and Ethernet fabrics in AI/HPC and storage clusters.
• Troubleshoot end-to-end InfiniBand fabrics (subnet management, topology, congestion control).
• Develop and present technical solutions to customer problems and manage complex fabric installations.
• Report issues, replicate problems, and coordinate resolutions.
• Respond to customer technical inquiries and provide site visits/conference calls.

Skills

Customer support

InfiniBand experience

LAN switching/routing

Linux scripting

Ansible automation

Communication skills

Issue resolution

Education

B.Sc. in CS/SE/EE

Tools

InfiniBand tools

Ansible

Networking hardware

Job description

NVIDIA is seeking a Senior Network Engineer to support InfiniBand and Ethernet fabrics in demanding data centre, AI, storage, and HPC environments. You will collaborate with Engineering, Marketing, and Support to resolve complex issues and deliver high customer satisfaction.

You will work on troubleshooting, design, and deployment of fabric topologies, subnet management, and RDMA/GPUDirect RDMA features while communicating clearly with customers and partners.