Senior NetSuite Client Success Associate

Baker Tilly US; Irvine (CA); Hybrid; USD 85,000 - 112,460; Full time

Job summary

Baker Tilly US in Irvine, CA is seeking a Senior Associate of Client Success within the NetSuite Practice to advance client relationships and drive growth across assigned accounts.

You will collaborate with Sales, PSO colleagues, and ERP teams to expand NetSuite deployments, manage renewals, and support AI-enabled selling and data integrity in Salesforce and related systems.

This role offers hybrid work flexibility and access to Baker Tilly's national resources and growth opportunities.

Qualifications

• Experience managing client and stakeholder relationships at executive level.
• Experience in technology, management consulting, customer success, or IT sales leadership.
• Experience with NetSuite, ERP platforms, Salesforce CRM, and software renewals.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Develop and manage trusted client relationships across assigned accounts.
• Drive revenue growth and renewals through upsell and expansion.
• Coordinate cross-functional engagement with sales, service, product, and PMO teams.
• Provide reporting on metrics and business reviews for clients.
• Collaborate with marketing for client communications and events.

Skills

Relationship management

Executive stakeholder engagement

NetSuite

Salesforce

ERP platforms

Education

Bachelor's degree in a relevant field

Tools

NetSuite

Salesforce

HighSpot

ZoomInfo

ERP platforms

Job description

Baker Tilly US in Irvine, CA is seeking a Senior Associate of Client Success within the NetSuite Practice to advance client relationships and drive growth across assigned accounts.

You will collaborate with Sales, PSO colleagues, and ERP teams to expand NetSuite deployments, manage renewals, and support AI-enabled selling and data integrity in Salesforce and related systems.

This role offers hybrid work flexibility and access to Baker Tilly's national resources and growth opportunities.