Client Success Senior Associate - NetSuite (Remote)

Baker Tilly US; Philadelphia (Philadelphia County); Hybrid; USD 83,820 - 127,120; Full time

Job summary

Baker Tilly US is seeking a Senior Associate of Client Success in its NetSuite Practice. You will cultivate strong client relationships, support revenue growth, and coordinate cross-functional engagement within the Professional Sales Organization (PSO).

As part of the NetSuite Practice, you will work with NetSuite, ERP platforms, and Salesforce CRM, contributing to strategic planning, renewals, and AI-enabled selling initiatives. Remote/hybrid work with travel as needed is supported.

Qualifications

• Bachelor's degree in a relevant field; 3+ years of related experience.
• Experience with NetSuite, ERP platforms, Salesforce CRM and software renewals.
• Strong organizational, analytical, and communication skills; ability to work remote/hybrid.

Responsibilities

• Develop and maintain trusted client relationships across assigned accounts.
• Coordinate with sales, service, product, PMO, and development teams to ensure a high-quality client experience.
• Support revenue growth by identifying opportunities for NetSuite and related services.
• Prepare and present client-focused business reviews and renewal strategies.
• Collaborate with marketing for client communications and events.

Skills

Client relationship management

Executive stakeholder engagement

Pre-sales support

Sales and marketing collaboration

Process improvement

Education

Bachelor's degree in a relevant field

Tools

Salesforce CRM

NetSuite

HighSpot

ZoomInfo

Job description

Baker Tilly US is seeking a Senior Associate of Client Success in its NetSuite Practice. You will cultivate strong client relationships, support revenue growth, and coordinate cross-functional engagement within the Professional Sales Organization (PSO).

As part of the NetSuite Practice, you will work with NetSuite, ERP platforms, and Salesforce CRM, contributing to strategic planning, renewals, and AI-enabled selling initiatives. Remote/hybrid work with travel as needed is supported.