Senior Municipal Parking Operations Manager

LAZ Parking; Glendale (CA); On-site; USD 75,000 - 105,000; Full time

Job summary

LAZ Parking is seeking an Operations Manager to oversee daily operations across four City of Glendale garages. You will manage staffing, customer service, parking systems, maintenance, and financial reporting as the primary operational liaison between LAZ Parking, City representatives, vendors, and customers.

The role requires 3+ years in a management position with parking management experience, and proficiency with MS Office applications.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3+ years in a management role, including parking management experience.
• Proficiency in Excel, Word, PowerPoint, and MS Office applications.

Responsibilities

• Oversee daily operations across four City of Glendale garages; manage staffing and service consistency.
• Supervise staff: scheduling, training, onboarding, performance, and HR coordination.
• Resolve customer complaints and disputes involving access, payments, and monthly accounts.

Skills

Parking management

Leadership

Communication

Vendor coordination

Customer service

Problem solving

Multitasking

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Job description

LAZ Parking is seeking an Operations Manager to oversee daily operations across four City of Glendale garages. You will manage staffing, customer service, parking systems, maintenance, and financial reporting as the primary operational liaison between LAZ Parking, City representatives, vendors, and customers.

The role requires 3+ years in a management position with parking management experience, and proficiency with MS Office applications.