Site Operations & Payroll Lead - Parking

Tier1usa; San Diego (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

LAZ Parking in San Diego seeks an Assistant Commercial Manager to oversee location operations and support the Facilities Manager, ensuring 24/7 professional parking management. The role emphasizes servant leadership and coordinating with home office initiatives to assist operational teams.

The position requires 1+ years in a supervisory role, strong MS Office skills, and a focus on people development, client retention, and budget adherence.

Qualifications

• Bachelor's Degree or equivalent work experience desired.
• 1+ years in Management or Supervisory role.
• Experience leading a group of 10-20 individuals.
• Previous experience working in high-stress situations with tight deadlines/high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Responsibilities

• Assist with the management and development of the location(s) team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
• Identifying high potential employees to support the organization's continued growth.
• Support Facilities Manager with time entries into payroll system, scheduling shifts, training, etc.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Manager to ensure proper wage and hour compliance.
• Responsible for assisting with the opening of newly assigned locations.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
• Responsible for developing client relationships and business retention.
• Assist the region with the operations preparation for potential new locations as it relates to facility services, etc.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
• Managing, planning, scheduling, training, and directing the activities of Team Leaders and frontline staff.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.
• Communicate with local police department and emergency management teams related to claims and daily operation.
• Assist with the monitoring, review, and analysis of the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned location.
• Additional duties as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Conflict resolution

Urgency and timeliness

Multi-tasking

Education

Bachelor's Degree or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Office

Job description

LAZ Parking in San Diego seeks an Assistant Commercial Manager to oversee location operations and support the Facilities Manager, ensuring 24/7 professional parking management. The role emphasizes servant leadership and coordinating with home office initiatives to assist operational teams.

The position requires 1+ years in a supervisory role, strong MS Office skills, and a focus on people development, client retention, and budget adherence.