Senior Multifamily Maintenance & Service Leader

LSA Management; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs. You will manage budgets, vendor relationships, and ensure safety and regulatory compliance while supporting capital projects.

A focus on resident satisfaction and operational excellence is essential for success in this role.

Qualifications

• EPA Universal Certification preferred.
• Valid driver license.
• 5+ years multifamily maintenance experience.
• 2+ years supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff and supervise service teams.
• Oversee HVAC, plumbing, electrical, and appliance repairs.
• Manage budgets and vendor relationships.
• Ensure timely completion of work orders.
• Support capital projects and regulatory compliance.
• Promote resident satisfaction and retention.

Skills

HVAC troubleshooting

Team leadership

Supervisory experience

Multifamily maintenance experience

Education

EPA Universal Certification

Driver's license

Tools

Yardi/Entrata/RealPage experience

Job description

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs. You will manage budgets, vendor relationships, and ensure safety and regulatory compliance while supporting capital projects.

A focus on resident satisfaction and operational excellence is essential for success in this role.