Multifamily Service Manager: Lead Maintenance & Growth

LSA Management; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

LSA Management is seeking an experienced Multifamily Service Manager to lead maintenance operations across its apartment communities. You will supervise service teams, oversee preventive maintenance programs, and drive resident satisfaction while protecting property assets.

The role focuses on budgeting, vendor management, safety compliance, and coordinating capital projects. Strong HVAC troubleshooting and leadership experience are essential to succeed in this fast-paced, growth-minded

Qualifications

• EPA certification required; Universal preferred.
• Valid driver license.
• 5+ years of multifamily maintenance experience.
• 2+ years of supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff across communities.
• Oversee HVAC, plumbing, electrical, and appliance repairs.
• Manage budgets and vendor relationships.
• Ensure work orders are completed on time.
• Support capital projects and preventive maintenance.
• Maintain safety and regulatory compliance.
• Contribute to resident retention initiatives.

Skills

HVAC troubleshooting

Team leadership

Supervisory experience

Budgeting

Vendor management

Education

CAMT Certification

CPO Certification

HVAC trade certification

Tools

Yardi

Entrata

RealPage

Job description

LSA Management is seeking an experienced Multifamily Service Manager to lead maintenance operations across its apartment communities. You will supervise service teams, oversee preventive maintenance programs, and drive resident satisfaction while protecting property assets.

The role focuses on budgeting, vendor management, safety compliance, and coordinating capital projects. Strong HVAC troubleshooting and leadership experience are essential to succeed in this fast-paced, growth-minded