Multifamily Service Manager: Lead Maintenance

LSA Management; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs.

You will ensure resident satisfaction, manage property assets, budgets and vendors, and support capital projects while maintaining safety and regulatory compliance.

Join a growing organization with career advancement opportunities in regional leadership roles and a strong focus on service excellence.

Qualifications

• EPA certification required or preferred (Universal).
• Valid driver license.
• 5+ years multifamily maintenance experience.
• 2+ years supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff.
• Oversee HVAC, plumbing, electrical and appliance repairs.
• Manage budgets and vendors.
• Ensure work order completion.
• Support capital projects.
• Maintain safety and regulatory compliance.
• Participate in resident retention initiatives.

Skills

HVAC troubleshooting

Team leadership

Multifamily maintenance

Vendor management

Budgeting

Customer service

Education

EPA Certification (Universal preferred)

Tools

Yardi/Entrata/RealPage experience

Job description

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs.

You will ensure resident satisfaction, manage property assets, budgets and vendors, and support capital projects while maintaining safety and regulatory compliance.

Join a growing organization with career advancement opportunities in regional leadership roles and a strong focus on service excellence.