Senior Multi-Site Truck Service Leader

bp; Missouri; Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus opportunity

Medical, dental, vision, life

401(k) with company match

Paid vacation and holidays

Company-paid training and advancement

Relocation assistance (not required)

Job summary

bp is seeking a Truck Service Specialist to lead operations across multiple locations in Missouri, ensuring adherence to company standards and driving profitability while upholding safety and customer satisfaction. You will partner with leadership to staff, train, and develop teams, while implementing Lean and Six Sigma methods to close performance gaps.

The role requires 50–75% travel, strong budgeting and KPI oversight, and a customer-centric approach to maintain brand integrity and service

Qualifications

• High School Diploma or GED required; Associate’s or Bachelor’s degree preferred, or equivalent hands-on experience in commercial vehicle repair, service management, or related industry.
• 7+ years of progressive leadership experience in truck service, fleet maintenance, or related industry.
• Proven success managing multi-site operations and leading large teams.
• Strong discernment, including experience managing budgets, P&L, and operational KPIs.
• Knowledge of Root Cause Analysis tools and Problem Solving techniques.
• Excellent communication, coaching, and conflict resolution skills to lead diverse teams effectively.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and operational understanding of POS software.
• Travel requirement is approximately 50–75%.

Responsibilities

• Partner with Group Managers to ensure staffing targets are met and assist with recruiting.
• Develop team members by ensuring timely and accurate completion of training programs.
• Coach and mentor employees to improve performance and prepare for future leadership roles.
• Promote a culture of accountability, recognition, and professional growth across locations.
• Monitor KPIs, identify performance opportunities, and develop remediation plans.
• Apply Lean, Six Sigma and other methodologies to identify process gaps and scalable solutions.
• Support project implementation, ensure solutions are embedded and improved.
• Conduct root cause analyses and corrective actions for quality and compliance issues.
• Champion customer-first service and maintain safe, clean environments at locations.
• Ensure adherence to regulations and protect company assets.

Skills

Leadership

Staffing

Training

Lean Six Sigma

Root Cause Analysis

Data Analysis

Budgeting

P&L

KPIs

Communication

Education

High School Diploma or GED

Associate/Bachelor preferred

Tools

Microsoft Office

POS software

Job description

bp is seeking a Truck Service Specialist to lead operations across multiple locations in Missouri, ensuring adherence to company standards and driving profitability while upholding safety and customer satisfaction. You will partner with leadership to staff, train, and develop teams, while implementing Lean and Six Sigma methods to close performance gaps.

The role requires 50–75% travel, strong budgeting and KPI oversight, and a customer-centric approach to maintain brand integrity and service