Senior MSP Engineer - Complex Networks & Projects

Midnight Blue Technology Services; Pittsburgh (Allegheny County); On-site; USD 81,000 - 109,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k)

Job summary

Midnight Blue Technology Services is seeking an experienced L3 MSP Engineer to join our Pittsburgh team. This senior role involves hands-on technical work, direct client interaction, and ownership of complex environments across networks, systems, and security.

Responsibilities include troubleshooting, root-cause analysis, cloud migrations, and design/implementation of network and infrastructure solutions, with a focus on delivering measurable outcomes for multi-client environments.

Qualifications

• Strong networking and infrastructure knowledge.
• Experience with firewalls, IDS/IPS, VPNs, EDR, MDM.
• Ability to troubleshoot complex environments and own projects.

Responsibilities

• Troubleshoot complex network, infrastructure, security, and systems issues
• Perform root cause analysis and develop long-term solutions
• Serve as an escalation point for challenging technical issues
• Design, implement, and support network and infrastructure solutions
• Lead or support projects including cloud migrations and technology upgrades
• Troubleshoot routing, switching, TCP/IP, DNS, DHCP, and VPN environments
• Work with firewalls, IDS/IPS, and other security technologies
• Provide technical recommendations based on client needs
• Work directly with clients to understand challenges and explain solutions
• Assist with project scoping, estimating, and documentation
• Partner with account management and sales teams on technical opportunities

Skills

Networking

Security

Cloud migrations

Microsoft 365/SharePoint

Client handling

Documentation

Job description

Midnight Blue Technology Services is seeking an experienced L3 MSP Engineer to join our Pittsburgh team. This senior role involves hands-on technical work, direct client interaction, and ownership of complex environments across networks, systems, and security.

Responsibilities include troubleshooting, root-cause analysis, cloud migrations, and design/implementation of network and infrastructure solutions, with a focus on delivering measurable outcomes for multi-client environments.