Senior MSP Engineer: Cloud, Security & Networking Lead

Datum Consulting; Wisconsin; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare allowance

Vehicle usage (SUV) for client-site"

Job summary

Datum Consulting, a Milwaukee-based MSP, is seeking a Senior Level 3 Technician to serve as the technical expert for cloud, networking, security, and on-premise systems across multiple client environments.

You will own escalations, improve client environments, and contribute to projects and scoping, with a direct impact on client stability, security posture, and user experience. This role is on-site in Milwaukee and requires local availability.

Qualifications

• 4+ years of hands-on technical experience in MSP or multi-client support.
• Proven ability to troubleshoot Microsoft 365, Azure/Entra, Intune, and AD.
• Security-focused mindset with vulnerability management knowledge.

Responsibilities

• Independently resolve advanced issues and serve as primary escalation beyond Level 1/2 for cloud, server, and networking.
• Review and remediate issues across M365, Azure, Entra, Intune, and on-prem AD.
• Drive infrastructure improvements for stability, performance, and security.
• Contribute to cloud migrations, upgrades, and security hardening projects.
• Maintain ticket hygiene and support documentation with teams.

Skills

MSP experience

Troubleshooting complex issues

Security best practices

Team collaboration

Tools

Microsoft 365

Azure

Entra (Azure AD)

Intune

Active Directory

Job description

Datum Consulting, a Milwaukee-based MSP, is seeking a Senior Level 3 Technician to serve as the technical expert for cloud, networking, security, and on-premise systems across multiple client environments.

You will own escalations, improve client environments, and contribute to projects and scoping, with a direct impact on client stability, security posture, and user experience. This role is on-site in Milwaukee and requires local availability.