Senior Mortgage Lending Specialist

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Home Lending Advisor for Chase Home Lending in Tampa.

You will be the primary contact for clients throughout the life of their loan, applying your knowledge to guide decisions and ensure regulatory compliance. You will mentor branch teams, collaborate with bankers, and drive mortgage loan originations while delivering an outstanding customer experience across marketing and cross-sell initiatives.

Qualifications

• Bachelor's degree or equivalent in sales/real estate
• 3+ years mortgage lending and proven sales experience in retail banking
• Knowledge of local real estate market
• Excellent written and oral communication skills
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

FHA/VA guidelines

Education

Bachelor's degree or equivalent in sales/real estate

Job description

JPMorgan Chase & Co. is seeking a Senior Home Lending Advisor for Chase Home Lending in Tampa.

You will be the primary contact for clients throughout the life of their loan, applying your knowledge to guide decisions and ensure regulatory compliance. You will mentor branch teams, collaborate with bankers, and drive mortgage loan originations while delivering an outstanding customer experience across marketing and cross-sell initiatives.