Senior Mortgage Lending Specialist

JPMorgan Chase & Co.; Orlando (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. in Orlando, FL is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle.

You will coach branch teams, collaborate with bankers, promote mortgage products, and ensure compliance with FHA/VA/FNMA/FHLMC guidelines while delivering an exceptional customer experience. The role requires a Bachelor's degree or equivalent, 3+ years of mortgage lending experience, and excellent communication skills.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.

Skills

Mortgage lending experience

Sales experience

Communication skills

Education

Bachelor's degree or equivalent in sales/real estate

Job description

JPMorgan Chase & Co. in Orlando, FL is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle.

You will coach branch teams, collaborate with bankers, promote mortgage products, and ensure compliance with FHA/VA/FNMA/FHLMC guidelines while delivering an exceptional customer experience. The role requires a Bachelor's degree or equivalent, 3+ years of mortgage lending experience, and excellent communication skills.