Senior Mortgage Lending Expert

JPMorgan Chase & Co.; Lakeland (FL); On-site; USD 65,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. in Lakeland, FL is seeking a Senior Home Lending Advisor to serve as the primary contact for clients throughout the life of their loan.

You will leverage deep mortgage product knowledge to guide customers from application to closing and beyond, delivering superior service within regulatory guidelines. You will mentor colleagues, collaborate with banking teams, and use targeted marketing and cross-sell strategies to grow mortgage loan originations while maintaining a

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Communication skills

Sales aptitude

Mortgage lending knowledge

Education

Bachelor's degree or equivalent work experience in sales and/or real estate

Tools

Windows PC skills

Job description

JPMorgan Chase & Co. in Lakeland, FL is seeking a Senior Home Lending Advisor to serve as the primary contact for clients throughout the life of their loan.

You will leverage deep mortgage product knowledge to guide customers from application to closing and beyond, delivering superior service within regulatory guidelines. You will mentor colleagues, collaborate with banking teams, and use targeted marketing and cross-sell strategies to grow mortgage loan originations while maintaining a