Senior Mortgage Lending Specialist

JPMorgan Chase & Co.; Orlando (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. in Orlando, FL is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle.

You will coach branch teams, collaborate with bankers, promote mortgage products, and ensure compliance with FHA/VA/FNMA/FHLMC guidelines while delivering an exceptional customer experience. The role requires a Bachelor's degree or equivalent, 3+ years of mortgage lending experience, and excellent communication skills.

Qualifications

• Bachelor's degree or equivalent required.
• 3+ years of mortgage lending experience preferred.
• Excellent communication skills and ability to coach teams.

Responsibilities

• Serve as primary contact for customers throughout the loan lifecycle.
• Coach branch teams and collaborate with bankers.
• Promote mortgage products and cross-sell where appropriate.
• Ensure compliance with FHA/VA/FNMA/FHLMC guidelines and internal policies.
• Deliver an exceptional customer experience.

Skills

Exceptional communication

Coaching / team leadership

Mortgage product knowledge

Regulatory compliance

Education

Bachelor's degree or equivalent

Job description

JPMorgan Chase & Co. in Orlando, FL is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle.

You will coach branch teams, collaborate with bankers, promote mortgage products, and ensure compliance with FHA/VA/FNMA/FHLMC guidelines while delivering an exceptional customer experience. The role requires a Bachelor's degree or equivalent, 3+ years of mortgage lending experience, and excellent communication skills.