Senior Mortgage Lending Specialist

JPMorganChase; Melville (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase Home Lending is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle. You will support clients with knowledge of home lending products, adhere to regulatory requirements, and collaborate with bankers to promote comprehensive financial solutions.

The role emphasizes building relationships, guiding customers through FHA/VA guidelines, and maintaining high-quality service across the mortgage process.

Qualifications

• Minimum three years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• National Mortgage Licensing System (NMLS) registration and SAFE Act compliance requirements.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services.
• Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories).
• Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise.

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

FHA/VA guidelines

Education

Bachelor's degree or equivalent in sales/real estate

Tools

Windows PC

Job description

Chase Home Lending is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle. You will support clients with knowledge of home lending products, adhere to regulatory requirements, and collaborate with bankers to promote comprehensive financial solutions.

The role emphasizes building relationships, guiding customers through FHA/VA guidelines, and maintaining high-quality service across the mortgage process.