Senior Mortgage Lending Advisor — Guide Homebuyers

Testing Site - JPMC; Clifton (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in New Jersey is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of their loan. You will guide clients through the mortgage process, apply regulatory requirements, and promote Chase mortgage products to meet client needs.

You will join a high-energy team that supports you with deep product knowledge and a commitment to exceptional customer service.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• FHA/VA sales experience.
• Marketing, promoting, relationship building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Responsibilities

• Coach and mentor the branch team by providing training on products and services.
• Works together with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Communication skills

Sales experience

Real estate market knowledge

Marketing and relationship building

PC skills (Windows)

Education

Bachelor's degree or equivalent in sales and/or real estate

Job description

JPMorgan Chase in New Jersey is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of their loan. You will guide clients through the mortgage process, apply regulatory requirements, and promote Chase mortgage products to meet client needs.

You will join a high-energy team that supports you with deep product knowledge and a commitment to exceptional customer service.