Senior Mobile Experience Specialist

T-Mobile; Eugene (OR); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off and holidays

Employee stock grants

Job summary

T-Mobile is seeking a Sr Mobile Expert in Eugene, Oregon, passionate about delivering exceptional customer service. This role involves leveraging retail expertise to attract and assist both new and existing customers. You will enjoy a team-based culture with curated training and skill development.

The position offers competitive hourly pay of $29, plus potential annual incentives of $7,200, along with a wide range of employee benefits to support your growth and well-being.

Qualifications

• Experience as a Neighborhood Mobile Expert or in Elite Expert roles (Preferred).
• At least 18 years of age and legally authorized to work in the U.S.

Responsibilities

• Sell products and services based on customer needs.
• Resolve customer pain points using in-store systems.
• Complete ongoing training to stay current on products.

Skills

Communication

Critical Thinking

Customer Service

Multitasking

Product Knowledge

Sales

Task Management

Teamwork Orientation

Troubleshooting

Education

High School Diploma/GED

Retail experience (12+ months)

Job description

T-Mobile is seeking a Sr Mobile Expert in Eugene, Oregon, passionate about delivering exceptional customer service. This role involves leveraging retail expertise to attract and assist both new and existing customers. You will enjoy a team-based culture with curated training and skill development.

The position offers competitive hourly pay of $29, plus potential annual incentives of $7,200, along with a wide range of employee benefits to support your growth and well-being.