Senior Migration Delivery Lead (AI‑Driven)

Salesforce; Denver (CO); On-site; USD 150,100 - 273,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee stock purchase program

Paid time off

Job summary

Salesforce is seeking a Technical Migration Senior Lead in Denver to drive complex customer migrations from kickoff to go-live, blending advisory with hands-on delivery. You will partner with global teams and act as the primary technical contact for migration pods, translating customer legacy needs into a future-state platform.

The role requires 8+ years in large-scale migrations, in-depth knowledge of Marketing Cloud, Data360, Revenue Cloud or Tableau, and experience with offshore delivery

Qualifications

• 8+ years in Professional Services, Customer Success, or Technical Consulting focused on large-scale migrations.
• Deep hands-on domain expertise in Marketing Cloud, Data360, Revenue Cloud, or Tableau.
• Ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
• Translate complex architectures into business-friendly language and guide data transformations.
• Experience with global or offshore delivery models (e.g., GDC).
• Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds.
• Familiarity with AI agents or automation tools for data mapping or automation.
• Understanding of integration with telephony systems, third-party data sources, and self-service portals.
• Degree or equivalent relevant experience.

Responsibilities

• Lead end-to-end customer migration engagements—owning technical delivery, project health, and go-live outcomes.
• Partner with Account Teams and Sales leadership to align migration goals with customers’ broader business strategy, renewal, and expansion objectives.
• Build strong relationships with business and technical stakeholders, translating complex migration challenges into actionable decisions.
• Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
• Facilitate enablement and alignment sessions to ensure customer teams are prepared for platform transitions.
• Drive adoption of AI agents and automation toolkits to accelerate data mapping, code conversion, and discovery—reducing manual effort and compressing delivery timelines.
• Collaborate closely with GDC partners, delegating repeatable tasks while maintaining accountability for output quality.
• Work with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
• Identify underutilized platform capabilities and integrate them into migration roadmaps to increase customer throughput and adoption.
• Serve as a subject-matter expert in at least one key domain: Marketing Cloud, Data360, Revenue Cloud, or Tableau.
• Apply AI literacy and prompt-engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
• Act as the technical point of contact during major migration incidents, coordinating with Engineering and Product to protect customer operations during cutover phases.
• Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

Skills

Marketing Cloud

Data360

Revenue Cloud

Tableau

GDC/offshore delivery

Sales/Service Cloud

AI agents

Education

Bachelor's degree or equivalent

Job description

Salesforce is seeking a Technical Migration Senior Lead in Denver to drive complex customer migrations from kickoff to go-live, blending advisory with hands-on delivery. You will partner with global teams and act as the primary technical contact for migration pods, translating customer legacy needs into a future-state platform.

The role requires 8+ years in large-scale migrations, in-depth knowledge of Marketing Cloud, Data360, Revenue Cloud or Tableau, and experience with offshore delivery