Senior Technical Migration Lead - AI-Driven Migrations

Salesforce; Dallas (TX); On-site; USD 150,100 - 273,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking a Technical Migration Senior Lead in the United States to manage end-to-end migrations, align with sales and account goals, and translate complex technical challenges into actionable plans. The role blends customer relationships with hands-on technical execution across Marketing Cloud, Data360, Revenue Cloud, and Tableau.

The candidate will drive AI-assisted data mapping and collaborate with GDC partners, Product, and Engineering to ensure successful go-lives and continuous

Qualifications

• 8+ years of experience in Professional Services, Customer Success, or Technical Consulting focused on large-scale platform migrations.
• Deep, hands-on domain expertise in Marketing Cloud, Data360, Revenue Cloud, or Tableau.
• Ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
• Translate complex technical architectures into business-friendly language and guide data transformations.
• Proven experience with global or offshore delivery models (e.g., GDC).
• Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds.
• Familiarity with AI agents or automation tools applied to data mapping or task automation.
• Degree or equivalent relevant experience required.

Responsibilities

• Lead end-to-end customer migration engagements—owning technical delivery, project health, and go-live outcomes.
• Partner with Account Teams and Sales leadership to align migration goals with customers’ broader business strategy, renewal, and expansion objectives.
• Build strong relationships with business and technical stakeholders, translating complex migration challenges into actionable decisions.
• Develop and execute focused delivery plans that prioritize high‑impact milestones and hold pod‑level timelines to account.
• Facilitate enablement and alignment sessions to ensure customer teams are prepared for platform transitions.
• Drive adoption of AI agents and automation toolkits to accelerate data mapping, code conversion, and discovery—reducing manual effort and compressing delivery timelines.
• Collaborate closely with GDC partners, delegating repeatable tasks while maintaining accountability for output quality.
• Work with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
• Identify underutilized platform capabilities and integrate them into migration roadmaps to increase customer throughput and adoption.
• Serve as a subject‑matter expert in at least one key domain: Marketing Cloud, Data360, Revenue Cloud, or Tableau.
• Apply AI literacy and prompt‑engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
• Act as the technical point of contact during major migration incidents, coordinating with Engineering and Product to protect customer operations during cutover phases.
• Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

Skills

Marketing Cloud

Data360

Revenue Cloud

Tableau

Salesforce core

AI agents / automation

Global delivery (GDC)

Education

Degree

Job description

Salesforce is seeking a Technical Migration Senior Lead in the United States to manage end-to-end migrations, align with sales and account goals, and translate complex technical challenges into actionable plans. The role blends customer relationships with hands-on technical execution across Marketing Cloud, Data360, Revenue Cloud, and Tableau.

The candidate will drive AI-assisted data mapping and collaborate with GDC partners, Product, and Engineering to ensure successful go-lives and continuous