Senior Migration Lead - AI-Driven Platform Transitions

Salesforce

Atlanta (GA)

On-site

USD 150,100 - 273,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision

401(k)

Stock options

Paid time off

Job summary

Salesforce is seeking a Technical Migration Senior Lead in the United States to own end‑to‑end customer migration engagements, coordinating with Global Delivery Center partners and product teams. You will balance customer relationships with hands‑on technical execution, guiding data mapping, code conversion, and discovery to deliver measurable value.

The role requires 8+ years in large‑scale migrations, deep cloud domain expertise (Marketing Cloud, Data360, Revenue Cloud, Tableau), and the

Qualifications

8+ years of experience in Professional Services, Customer Success, or Technical Consulting, focused on large‑scale platform migrations.
Deep, hands‑on domain expertise in Marketing Cloud, Data360, Revenue Cloud, or Tableau.
Ability to translate complex architectures into business language and guide customers through data transformations.
Proven experience with global or offshore delivery models (e.g., GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds.
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third‑party data sources, and self‑service portals.
Degree or equivalent relevant experience required.

Responsibilities

Lead end‑to‑end migration engagements—owning technical delivery, project health, and go‑live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers’ business strategy and renewal objectives.
Build relationships with stakeholders and translate migration challenges into actionable decisions.
Develop and execute focused delivery plans with high‑impact milestones and aligned timelines.
Drive adoption of AI agents and automation toolkits to accelerate data mapping and discovery.
Coordinate with GDC partners and Product teams to implement field insights into product improvements.
Act as technical point of contact during major migration incidents and ensure continuity of customer operations.