Senior Middle-Market Relationship Leader

Citizens; Hartford (CT); On-site; USD 170,000 - 270,000; Full time

Job summary

Citizens Bank in Hartford, CT seeks a seasoned Relationship Manager/Sr. Relationship Manager to serve as the central contact for middle market clients. You will drive complex financings, coordinate with Treasury Partners, and lead client engagements across capital markets needs.

The role requires deep credit expertise, strong sales acumen, and the ability to manage a diverse client portfolio while collaborating with product partners to deliver value.

Qualifications

• Minimum 8 years of relevant industry experience.
• Proven track record in soliciting, selling, developing, servicing, and structuring commercial financings.
• Ability to handle difficult client relationships and tough negotiations.
• Independent thinker with strong sales and credit skills.
• Strong financial modeling and credit structuring abilities.
• Formal commercial credit training preferred.
• Ability to assess business risk considering capital structures.
• Experience coordinating deal teams with product partners.
• Excellent communication and persuasiveness.
• Enthusiastic, resilient, energetic.
• Education: Bachelor’s degree required; Master’s preferred.

Responsibilities

• Relationship building, strategic business discussions, risk management, credit structuring, industry observations, and related senior-level matters.
• Manage a portfolio of credit and non-credit relationships of varying size and complexity.
• Drive new client acquisition to generate margin and fee-based revenue from credit and non-credit products.
• Read and interpret financial statements, assess credit issues, and think strategically to add value across sectors.
• Collaborate with Portfolio Management and credit teams to serve clients and grow the portfolio.

Skills

Sales skills

Credit skills

Relationship management

Strategic thinking

Communication skills

Negotiation

Independent thinking

Portfolio management

Industry knowledge

Team coordination

Education

Bachelor's Degree

Master's Degree preferred

Tools

Financial modeling

Credit analysis tools

Job description

Citizens Bank in Hartford, CT seeks a seasoned Relationship Manager/Sr. Relationship Manager to serve as the central contact for middle market clients. You will drive complex financings, coordinate with Treasury Partners, and lead client engagements across capital markets needs.

The role requires deep credit expertise, strong sales acumen, and the ability to manage a diverse client portfolio while collaborating with product partners to deliver value.