Senior Microsoft 365 & Azure DevOps Admin — Remote

Apogee Enterprises, Inc.; Minneapolis (MN); Remote; USD 87,000 - 97,000; Full time

Benefits offered by this job

Competitive benefits package

Performance bonus

Job summary

Apogee Services Inc. is seeking a Senior Application Administrator to manage Microsoft enterprise applications, focusing on SharePoint Online and Azure DevOps.

You will troubleshoot issues, coordinate with vendors, and ensure clear ownership, access controls, and documented support processes. You will partner with Procurement, Security, and Enterprise Architecture to optimize licenses, automate onboarding, and drive cost efficiency while maintaining enterprise standards.

Qualifications

• 5+ years of experience administering and supporting enterprise applications, including SaaS platforms.
• Strong hands-on administration experience with SharePoint Online, Azure DevOps, or both.
• Working knowledge of Microsoft 365, Microsoft Entra ID, and the broader Microsoft ecosystem.
• Experience managing application configuration, permissions, licensing, vendor support, and lifecycle activities.
• Proven troubleshooting skills with the ability to own support issues through resolution.
• Experience maintaining application inventories and establishing business ownership.
• Understanding of enterprise incident, problem, change, and access management practices.
• Experience developing operational reports, support metrics, or dashboards.
• Ability to implement automation and process improvements.
• Strong communication, organizational, and independent problem-solving skills.

Responsibilities

• Administer and support Microsoft enterprise applications, primarily SharePoint Online and Azure DevOps.
• Manage SharePoint sites, permissions, sharing settings, and lifecycle activities.
• Administer Azure DevOps organizations, projects, access, notifications, and configurations.
• Coordinate application access through Microsoft Entra ID and enterprise identity processes.
• Troubleshoot configuration, access, functionality, and integration issues.
• Evaluate product updates, coordinate implementation, and maintain administrative documentation.
• Coordinate SaaS application onboarding, including business ownership, licensing, access, configuration, vendor contacts, and support readiness.
• Establish support processes, escalation paths, and documentation for ongoing application support.
• Maintain accurate application inventories, including owners, vendors, renewal dates, and support arrangements.
• Manage application changes, renewals, transitions, and retirement activities, ensuring appropriate access removal and data retention.
• Develop and maintain application support KPIs aligned with the IT scorecard.
• Monitor resolution times, response times, service-level performance, ticket backlogs, recurring incidents, and user satisfaction.
• Track application inventory accuracy, business ownership, license utilization, and optimization efforts.
• Analyze operational trends and report performance, risks, and improvement opportunities to IT leadership.
• Use performance data to prioritize initiatives and improve service delivery.
• Identify opportunities to streamline administration, reduce manual work, and improve user experience.
• Automate routine activities such as onboarding, access requests, reporting, notifications, and license reviews.
• Leverage Power Automate, PowerShell, APIs, and native application capabilities to implement secure, documented solutions.
• Evaluate existing enterprise tools before recommending new applications.
• Share process improvements and best practices across IT teams.
• Support access reviews, audit requests, and applicable SOX and ITGC requirements.
• Apply least-privilege access principles in partnership with Security.
• Build collaborative relationships with business stakeholders, IT teams, Procurement, and vendors.
• Independently manage priorities, resolve issues, and elevate risks appropriately.
• Maintain documentation and cross-training to ensure continuity of support.

Skills

SharePoint Online

Azure DevOps

Microsoft 365

Entra ID

Troubleshooting

Automation

Tools

Power Automate

PowerShell

REST APIs

Microsoft Graph

Job description

Apogee Services Inc. is seeking a Senior Application Administrator to manage Microsoft enterprise applications, focusing on SharePoint Online and Azure DevOps.

You will troubleshoot issues, coordinate with vendors, and ensure clear ownership, access controls, and documented support processes. You will partner with Procurement, Security, and Enterprise Architecture to optimize licenses, automate onboarding, and drive cost efficiency while maintaining enterprise standards.