Remote Enterprise Apps Admin: SharePoint & Azure DevOps

Apogee Enterprises, Inc.; Seattle (WA); Remote; USD 87,000 - 97,000; Full time

Benefits offered by this job

Medical benefits

401k with match

Stock purchase plan

Paid time off

Paid holidays

Tuition reimbursement

EAP

Wellness program

Career progression

Job summary

Apogee Services Inc. is seeking a Senior Application Administrator to administer and support Microsoft enterprise apps, mainly SharePoint Online and Azure DevOps. You will partner with IT and business teams to ensure proper ownership, access controls, documented processes, and cost-effective license management.

You will streamline onboarding, optimize the application portfolio, and drive automation to reduce manual work while maintaining strong governance and reliable support delivery.

Qualifications

• 5+ years of experience administering and supporting enterprise applications, including SaaS platforms.
• Strong hands-on administration experience with SharePoint Online, Azure DevOps, or both.
• Working knowledge of Microsoft 365, Microsoft Entra ID, and the broader Microsoft ecosystem.
• Experience managing application configuration, permissions, licensing, vendor support, and lifecycle activities.
• Proven troubleshooting skills with the ability to own support issues through resolution.
• Experience maintaining application inventories and establishing business ownership.
• Understanding of enterprise incident, problem, change, and access management practices.
• Experience developing operational reports, support metrics, or dashboards.
• Ability to implement automation and process improvements.
• Strong communication, organizational, and independent problem-solving skills.

Responsibilities

• Administer and support Microsoft enterprise applications, primarily SharePoint Online and Azure DevOps.
• Manage SharePoint sites, permissions, sharing settings, and lifecycle activities.
• Administer Azure DevOps organizations, projects, access, notifications, and configurations.
• Coordinate application access through Microsoft Entra ID and enterprise identity processes.
• Troubleshoot configuration, access, functionality, and integration issues.
• Evaluate product updates, coordinate implementation, and maintain administrative documentation.
• Coordinate SaaS application onboarding, including business ownership, licensing, access, configuration, vendor contacts, and support readiness.
• Establish support processes, escalation paths, and documentation for ongoing application support.
• Maintain accurate application inventories, including owners, vendors, renewal dates, and support arrangements.
• Manage application changes, renewals, transitions, and retirement activities, ensuring appropriate access removal and data retention.
• Maintain and evaluate the enterprise application portfolio, ensuring clear business ownership.
• Assess application usage, business value, cost, functional overlap, and supportability.
• Identify opportunities to consolidate applications, eliminate redundancies, and retire unnecessary tools.
• Partner with stakeholders to improve application efficiency and reduce overall costs.
• Serve as an escalation resource for enterprise application questions and issues.
• Own support tickets from initial assessment through resolution, coordinating with IT teams and vendors as needed.
• Communicate effectively with users regarding issue status, next steps, and resolution.
• Identify recurring issues and implement corrective actions to improve service delivery.
• Develop knowledge articles and self-service resources to improve support consistency.
• Participate in established support coverage and escalation processes.
• Manage licenses and subscriptions in partnership with Procurement and business owners.
• Monitor license utilization, renewal dates, costs, and anticipated needs.

Skills

SaaS administration

SharePoint Online

Azure DevOps

Microsoft 365

Entra ID

Troubleshooting

Documentation

Vendor management

Automation

Communication

Problem solving

Tools

Power Automate

PowerShell

REST APIs

Microsoft Graph

Job description

Apogee Services Inc. is seeking a Senior Application Administrator to administer and support Microsoft enterprise apps, mainly SharePoint Online and Azure DevOps. You will partner with IT and business teams to ensure proper ownership, access controls, documented processes, and cost-effective license management.

You will streamline onboarding, optimize the application portfolio, and drive automation to reduce manual work while maintaining strong governance and reliable support delivery.