Remote Enterprise Apps Admin: SharePoint & DevOps

Apogee Enterprises, Inc.; Dallas (TX); À distance; USD 87 000 - 97 000; Plein temps

Avantages offerts par ce poste

Competitive Benefits Package for员工与其家属

Incentive Plans

401(k) with employer contribution and

Employee Stock Purchase Plan with EMP

Paid Time Off (Vacation and Sick Time)

Paid Holidays

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Wellness Program

Training and Career Progression

Résumé du poste

Apogee Services Inc. is seeking a Senior Application Administrator to manage and support Microsoft enterprise apps, with a focus on SharePoint Online and Azure DevOps.

The role partners with IT and business teams to troubleshoot issues, define ownership, and maintain license management and documentation. This remote position requires strong automation skills, experience optimizing SaaS portfolios, and the ability to drive cost efficiency while aligning with enterprise standards.

Qualifications

• 5+ years of experience administering and supporting enterprise applications, including SaaS platforms.
• Strong hands-on administration experience with SharePoint Online, Azure DevOps, or both.
• Working knowledge of Microsoft 365, Microsoft Entra ID, and the broader Microsoft ecosystem.
• Experience managing application configuration, permissions, licensing, vendor support, and lifecycle activities.
• Proven troubleshooting skills with the ability to own support issues through resolution.
• Experience maintaining application inventories and establishing business ownership.
• Understanding of enterprise incident, problem, change, and access management practices.
• Experience developing operational reports, support metrics, or dashboards.
• Ability to implement automation and process improvements.
• Strong communication, organizational, and independent problem-solving skills.

Responsabilités

• Administer and support Microsoft enterprise applications, primarily SharePoint Online and Azure DevOps.
• Manage SharePoint sites, permissions, sharing settings, and lifecycle activities.
• Administer Azure DevOps organizations, projects, access, notifications, and configurations.
• Coordinate application access through Microsoft Entra ID and enterprise identity processes.
• Troubleshoot configuration, access, functionality, and integration issues.
• Evaluate product updates, coordinate implementation, and maintain administrative documentation.
• Coordinate SaaS application onboarding, including business ownership, licensing, access, configuration, vendor contacts, and support readiness.
• Establish support processes, escalation paths, and documentation for ongoing application support.
• Maintain accurate application inventories, including owners, vendors, renewal dates, and support arrangements.
• Manage application changes, renewals, transitions, and retirement activities, ensuring appropriate access removal and data retention.
• Maintain and evaluate the enterprise application portfolio, ensuring clear business ownership.
• Assess application usage, business value, cost, functional overlap, and supportability.
• Identify opportunities to consolidate applications, eliminate redundancies, and retire unnecessary tools.
• Partner with stakeholders to improve application efficiency and reduce overall costs.
• Serve as an escalation resource for enterprise application questions and issues.
• Own support tickets from initial assessment through resolution, coordinating with IT teams and vendors as needed.
• Communicate effectively with users regarding issue status, next steps, and resolution.
• Identify recurring issues and implement corrective actions to improve service delivery.
• Develop knowledge articles and self-service resources to improve support consistency.
• Participate in established support coverage and escalation processes.
• Identify opportunities to streamline administration, reduce manual work, and improve user experience.
• Automate routine activities such as onboarding, access requests, reporting, notifications, and license reviews.
• Leverage Power Automate, PowerShell, APIs, and native application capabilities to implement secure, documented solutions.
• Evaluate existing enterprise tools before recommending new applications.
• Share process improvements and best practices across IT teams.
• Support access reviews, audit requests, and applicable SOX and ITGC requirements.
• Apply least-privilege access principles in partnership with Security.
• Build collaborative relationships with business stakeholders, IT teams, Procurement, and vendors.
• Independently manage priorities, resolve issues, and elevate risks appropriately.
• Maintain documentation and cross-training to ensure continuity of support.

Connaissances

SharePoint Online

Azure DevOps

Entra ID

Incident management

Automation

Outils

Power Automate

PowerShell

REST APIs

Microsoft Graph

Power BI

Description du poste

Apogee Services Inc. is seeking a Senior Application Administrator to manage and support Microsoft enterprise apps, with a focus on SharePoint Online and Azure DevOps.

The role partners with IT and business teams to troubleshoot issues, define ownership, and maintain license management and documentation. This remote position requires strong automation skills, experience optimizing SaaS portfolios, and the ability to drive cost efficiency while aligning with enterprise standards.