Senior Metrology Tools Support Engineer (Semiconductor)

KLA; Phoenix (AZ); On-site; USD 37,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

ESPP participation

Job summary

KLA is seeking a qualified professional to support semiconductor metrology tools, focusing on maintenance, problem solving, and cross‑regional support. The role requires travel, hands‑on hardware and software integration, and strong analytical skills.

Join a global team delivering high‑impact service for wafer inspection systems and related subsystems, with growth opportunities and comprehensive benefits.

Qualifications

• 5 years of related experience with a Bachelor's degree; or 3 years with a Master's degree; or equivalent experience.
• Hands‑on experience in hardware and software integration, testing and troubleshooting in semiconductor wafer inspection systems is an advantage
• Excellent data analytical and diagnostic skills

Responsibilities

• Review and validate technical procedures (e.g., eSL10, eDRX1) on in‑house tools prior to production deployment.
• Lead technical escalations by identifying root causes and executing structured Plans of Action (POAs).
• Coordinate tool validation, stakeholder communication, and post‑release reviews.
• Manage the end‑to‑end lifecycle of ICRs, from submission through resolution.
• Cross‑Regional Support & Shift Coverage with Follow‑the‑Sun models.
• Maintain organized documentation of tool issues, fixes, and best practices.
• Interface with field teams and customers to intake support cases with structured forms.
• Develop deep knowledge of E‑Beam subsystems (TMAC, ASC, CSSI, RAID).

Skills

Metrology tool maintenance

Travel 30%

Hardware integration

Software troubleshooting

Data analysis

Presentation skills

Windows Office

Education

Bachelor degree

Master degree

Tools

E‑Beam products

Job description

KLA is seeking a qualified professional to support semiconductor metrology tools, focusing on maintenance, problem solving, and cross‑regional support. The role requires travel, hands‑on hardware and software integration, and strong analytical skills.

Join a global team delivering high‑impact service for wafer inspection systems and related subsystems, with growth opportunities and comprehensive benefits.