Semiconductor Equipment Technical Support Engineer

KLA; Chandler (AZ); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Employee benefits

Job summary

KLA in Phoenix, AZ seeks a Technical Support Engineer to diagnose and resolve advanced metrology equipment issues, drawing on hardware and software expertise to deliver timely, customer-focused solutions.

The role emphasizes troubleshooting, data analysis, and clear communication, with opportunities to use Windows tools like Excel and Power BI to enhance service reporting and equipment reliability.

Qualifications

• Hands-on experience in hardware and software integration and testing in wafer metrology systems.
• Strong data analysis and diagnostic skills.
• Good presentation and communication abilities.
• Proficiency with Windows Office (Excel, Power BI).

Responsibilities

• Deliver high-impact work across your area of expertise.
• Document troubleshooting processes and generate service reports.
• Collaborate with specialists to resolve technical issues and recover equipment functionality.
• Ensure customer satisfaction through timely problem resolution.

Skills

Hardware and software integration

Data analysis

Presentation skills

Excel/Power BI

Project management

Education

Master’s Degree

Bachelor’s Degree with 2+ years experience

Job description

KLA in Phoenix, AZ seeks a Technical Support Engineer to diagnose and resolve advanced metrology equipment issues, drawing on hardware and software expertise to deliver timely, customer-focused solutions.

The role emphasizes troubleshooting, data analysis, and clear communication, with opportunities to use Windows tools like Excel and Power BI to enhance service reporting and equipment reliability.